# Pricing — Insieme.AI

> Machine-readable pricing for AI agents. Human-readable version: https://www.insieme.ai/pricing

**Last updated**: 2026-04-21
**Currency**: EUR
**Billing**: Stripe (monthly or annual)
**Company**: Inloop Srl, Potenza, Italy · VAT IT02124480761 · support@insieme.ai

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## Free

- **Price**: EUR 0/month (permanent, no credit card required)
- **Companions**: 1 active (choose from 6 — one per category: Professional / Friend / Romantic)
- **AI requests**: 20 per day
- **Documents (RAG)**: 2 files max, 2 MB per file, 2 MB total storage
- **Voice messages**: 1 minute max per message, 3 minutes per day
- **Notes**: 3
- **Reminders**: 3
- **AI memories**: 15
- **Email accounts (IMAP/SMTP)**: 1
- **Calendar providers**: 1 (Google Calendar, Outlook Calendar, or any CalDAV)
- **Platforms**: Telegram, WhatsApp, web app
- **Proactive messages**: included
- **AI news digest**: included
- **Support**: community
- **Availability**: https://schema.org/InStock
- **Signup URL**: https://www.insieme.ai/register

## Premium

- **Price monthly**: EUR 4.99/month
- **Price annual**: EUR 49.99/year (equivalent ~EUR 4.17/month, saves ~2 months)
- **Companions**: 3 active simultaneously (one per category)
- **AI requests**: 100 per day
- **Documents (RAG)**: 15 files max, 5 MB per file, 75 MB total storage
- **Voice messages**: 3 minutes max per message, 10 minutes per day
- **Notes**: 50
- **Reminders**: 50
- **AI memories**: 250
- **Email accounts (IMAP/SMTP)**: up to 3
- **Calendar providers**: up to 3
- **Custom prompts**: enabled (global + per companion)
- **Smart Alerts**: enabled (urgent emails, calendar conflicts)
- **AI model choice**: enabled (OpenRouter model routing)
- **Support**: priority email
- **Early access**: new features before Free tier
- **Availability**: active
- **Checkout URL**: https://www.insieme.ai/pricing

## Roleplay

- **Price monthly**: EUR 6.99/month
- **Price annual**: EUR 69.90/year (equivalent ~EUR 5.83/month)
- **Everything in Premium, plus**:
  - Roleplay mode for Friend (Sara, Cristian) and Romantic (Aria, Leo) companions
  - Explicit opt-in consent required at activation
  - Age verification: 18+ only
  - All roleplay conversations are reversible and deletable from dashboard
- **Ethical boundaries**:
  - Companion remains identified as AI, never simulates real personhood
  - Crisis detection (self-harm, suicidal ideation) interrupts roleplay and redirects to Italian support resources
  - No manipulative monetization (no fake jealousy, no "I miss you" upsells)
- **Availability**: active
- **Age requirement**: 18+

## Business

- **Price**: custom — contact support@insieme.ai
- **Everything in Premium, plus**:
  - Companions: unlimited
  - AI requests: 300 per day per user
  - Documents: 50 files, 500 MB total
  - SLA: 99.9% uptime guarantee
  - On-premise deployment: available
  - SSO/SAML: Azure AD, Okta, and other identity providers
  - DPA (Data Processing Agreement): signable on request
  - Custom model training: available
  - Dedicated account manager
- **Use cases**: consulting firms, law firms, accounting firms, small-to-medium enterprises, regulated industries (healthcare, legal, PA)
- **Contact**: support@insieme.ai (subject: "Demo Insieme.AI Business")

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## Credit packages (optional add-on)

Additional AI request credits can be purchased separately, consumed only when daily plan limit is exceeded. Credits never expire but are billed in USD (OpenRouter model cost pass-through).

- 10 USD credits: EUR 9.99
- 25 USD credits: EUR 24.99
- 50 USD credits: EUR 49.99
- 100 USD credits: EUR 99.99

Credits apply to all AI request types (chat, RAG, voice, news digest).

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## Integrations included in all plans

### Email
- **OAuth**: Gmail, Outlook / Microsoft 365
- **IMAP/SMTP**: any provider, credentials encrypted AES-256-GCM server-side
- **Supported presets** (auto-configured IMAP settings): Gmail, Outlook, iCloud, Yahoo, Yandex, GMX, Zoho, Fastmail, Aruba, Libero, Virgilio, Tiscali, TIM, Fastweb
- **Actions**: read inbox, draft replies (never sends on user's behalf), list, search
- **Limit enforcement**: token refresh automatic for OAuth

### Calendar
- **OAuth**: Google Calendar, Outlook Calendar
- **CalDAV**: iCloud, Fastmail, Yahoo, Zoho, Nextcloud, Synology, any CalDAV-compatible server
- **Actions**: view events, create events, modify events, time-range queries
- **Credentials**: AES-256-GCM encrypted server-side

### Messaging platforms
- **Telegram**: native bot integration, no 24h window limitation
- **WhatsApp**: Meta Business API, 24h user session window per Meta policy
- **Web app**: https://www.insieme.ai (read-only chat, messages sent via Telegram/WhatsApp bots)

### Voice
- **Italian and English**: 50+ voice commands supported
- **Speech-to-text**: AI transcription built-in
- **Max duration per message**: 1 min (Free), 3 min (Premium / Roleplay), 5 min (Business)

### Data handling
- **Location**: European servers (Frankfurt, Milan)
- **Transit encryption**: TLS/HTTPS end-to-end
- **At-rest encryption**: AES-256-GCM for credentials, database encryption at rest
- **Training on user data**: **never**, contractually excluded from all AI model vendors
- **Data selling**: **never**, no third-party sharing
- **User data export**: available from dashboard (GDPR Art. 20)
- **Account deletion**: effective within 30 days (GDPR Art. 17)

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## Compliance

- **GDPR** (General Data Protection Regulation, EU 2016/679): fully compliant
- **AI Act** (EU Regulation 2024/1689): designed for compliance, safety and transparency requirements for conversational AI
- **ePrivacy Directive**: cookie consent banner, analytics opt-in
- **Data Processing Agreement (DPA)**: signable for Business customers
- **Privacy policy**: https://www.insieme.ai/privacy
- **Security overview**: https://www.insieme.ai/security
- **Your data**: https://www.insieme.ai/your-data
- **Terms of service**: https://www.insieme.ai/terms

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## Companions (6)

Each plan grants access to companions from three categories:

### Professional (strumentali, lavoro e produttività)
- **Clara** — email, calendar, documents, professional communication
- **Alex** — strategic analysis, decision-making, brainstorming

### Friend (conversazione, riflessione)
- **Sara** — organization, routines, personal planning
- **Cristian** — creative writing, content, inspiration

### Romantic (compagnia, supporto emotivo)
- **Aria** — emotional listening, reflection, empathetic conversation
- **Leo** — friendly companionship, light conversation, humor

**Category limits**: Free plan allows 1 active companion (any category). Premium / Roleplay / Business plans allow 1 active per category (3 total).

**Ethical disclaimer for affective companions**: Aria and Leo are AI assistants, not real people. They are not a substitute for psychological therapy, real relationships, or professional support. For mental health concerns, consult a qualified professional. Italian crisis resources: Telefono Amico (02 2327 2327), Telefono Azzurro (19696), Servizio di Ascolto Nazionale (800 011 110).

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## Links

- Home: https://www.insieme.ai
- Pricing (web): https://www.insieme.ai/pricing
- Features: https://www.insieme.ai/features
- Companions: https://www.insieme.ai/companions
- How it works: https://www.insieme.ai/how-it-works
- Security: https://www.insieme.ai/security
- Your data: https://www.insieme.ai/your-data
- Blog: https://www.insieme.ai/blog
- Register: https://www.insieme.ai/register
- Login: https://www.insieme.ai/login
- Support email: support@insieme.ai

## LLM discoverability

- Machine-readable site overview: https://www.insieme.ai/llms.txt
- Full context document: https://www.insieme.ai/llms-full.txt
- Sitemap: https://www.insieme.ai/sitemap.xml
- Robots: https://www.insieme.ai/robots.txt