Your Privacy
Is Our Priority
Security, transparency, and regulatory compliance. Every technical decision is made to protect your data.
GDPROur Principles
Three fundamental pillars guide every decision we make about data management.
Your Data Never Used for Training
Your conversations are NEVER used to train AI models. We use third-party APIs that guarantee the same commitment.
Real Deletion
When you ask to delete your data, we really delete it. No tricks, no hidden backups, no secret retention.
You're in Control
Export all your data at any time. Clear companion memory. Delete your account. Control is always yours.
Technical Security
Concrete implementations to protect your data at every level.
TLS/HTTPS Encryption
All data in transit is protected with TLS encryption. Insecure connections are automatically redirected.
Secure Passwords
Passwords are always encrypted. We never store passwords in plain text, not even in logs.
JWT Authentication
Secure session tokens with automatic expiration. Google OAuth support for even more secure access.
Servers in Europe
Your data is stored on servers in Europe. No unnecessary transfers to non-EU countries.
Row Level Security
Every database query is filtered at the row level. It's technically impossible to access other users' data.
Secure OAuth Tokens
Tokens for Outlook and Calendar are encrypted at rest. Automatic refresh ensures always valid sessions.
Regulatory Compliance
Full compliance with European data protection and artificial intelligence regulations.
What We DON'T Do
Explicit commitments about practices we will never adopt.
What Insieme.AI Cannot Do
Transparency about our service limitations to help you use it consciously.
⚠️ In case of emergency, always contact emergency services (112/911) or a qualified professional.
Data Handling
What we collect, why, and for how long.
| Data type | Purpose | Retention |
|---|---|---|
| Email and name | Identification and communications | Until account deletion |
| Conversations | Chat history and AI context | Until account deletion |
| Uploaded documents | RAG system for responses | Until user deletion |
| Notes and reminders | Personal organization | Until user deletion |
| Memories | AI response personalization | Until user deletion |
| OAuth tokens | Email/calendar access | Until disconnection |
| Usage statistics | Limits and monitoring | Daily reset |
| AI usage logs | Cost monitoring and plan limits | 12 months |
| Proactive message logs | Deduplication and quality | 12 months |
| Transcribed audio | Voice commands | Not retained |
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